A Patient-Centered Medical Home (PCMH) is a trusting partnership between a doctor led health care team and an informed patient. It includes an agreement between the doctor and the patient that acknowledges the role of each in a total health care program.
We will continue to:
- Have you see your provider whenever possible
- Respect your privacy. Your medical information will not be shared with anyone unless you give us permission or is required by law
- Provide care by a team of medical personnel led by your doctor
- Give care that meets your needs and fits with your goals and values
- Have access to care 24 hours a day, 7 days a week
- Tell you about your health and illnesses in a way you can understand
- Take care of acute illnesses, long term disease, and give advice to stay healthy
Having a Medical Home means we trust you to:
- Tell us what you know about your health and illnesses
- Tell us about your needs and concerns
- Take a personal role in helping to plan for your care
- Follow the care plan that is agreed on– or let us know why you cannot so that we can try to help, or change the plan
- Tell us what prescription and non-prescription medications you are taking
- Let us know when you see other doctors and what medications they put you on
- Learn about wellness and how to prevent disease
- Learn about your insurance so you know what it covers and what it does not cover
- Respect us as individuals and partners in your care
- Keep your appointments as scheduled or call and let us know when you cannot
- Pay your share of the office visit when you are seen in the office
- Give us feedback so that we can improve our services
Over the next several months you may notice that:
- We ask you what your health goals are or what you want to do to improve your health
- We ask you to help us plan your care and to let us know if you think you can follow the plan
- Our care-team members are providing for your complete care through new roles and tactics
- We remind you when preventative care services are due so that you have the best chance to maintain good health and diagnose problems in a timely manner.