A Patient-Centered Medical Home (PCMH) is a trusting partnership between a doctor led health care team and an informed patient. It includes an agreement between the doctor and the patient that acknowledges the role of each in a total health care program.

We will continue to:

  • Have you see your provider whenever possible
  • Respect your privacy. Your medical information will not be shared with anyone unless you give us permission or is required by law
  • Provide care by a team of medical personnel led by your doctor
  • Give care that meets your needs and fits with your goals and values
  • Have access to care 24 hours a day, 7 days a week
  • Tell you about your health and illnesses in a way you can understand
  • Take care of acute illnesses, long term disease, and give advice to stay healthy

Having a Medical Home means we trust you to:

  • Tell us what you know about your health and illnesses
  • Tell us about your needs and concerns
  • Take a personal role in helping to plan for your care
  • Follow the care plan that is agreed on– or let us know why you cannot so that we can try to help, or change the plan
  • Tell us what prescription and non-prescription medications you are taking
  • Let us know when you see other doctors and what medications they put you on
  • Learn about wellness and how to prevent disease
  • Learn about your insurance so you know what it covers and what it does not cover
  • Respect us as individuals and partners in your care
  • Keep your appointments as scheduled or call and let us know when you cannot
  • Pay your share of the office visit when you are seen in the office
  • Give us feedback so that we can improve our services

Over the next several months you may notice that:

  • We ask you what your health goals are or what you want to do to improve your health
  • We ask you to help us plan your care and to let us know if you think you can follow the plan
  • Our care-team members are providing for your complete care through new roles and tactics
  • We remind you when preventative care services are due so that you have the best chance to maintain good health and diagnose problems in a timely manner.

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